Today’s times, offering great food with impeccable service is the most common thing that is generally expected from a Restaurateur. But if it’s about to stand out from the fierce competition, you should apply innovative modes, compelling diners to fly to the establishment in mass numbers because only a loyal customer helps you to generate a regular source of revenue.

Focusing on Customer expectation for a Business Success Azim Premji, Chairman of Wipro Limited says, “The customer is a remarkably selfish person: He takes the relationship to where the execution is in his favor.”

Below we have compiled ideas for a Restaurant service in order to survive the competition in the present and future as well:

1) Special Giveaway on Events

First, you should identify the holiday that people love to celebrate with their family. For instance, if we talk about Halloween, then you can promote a Halloween costume contest for frequent consumers who are qualified for giveaways. Similarly, during Christmas, you can get delivered local delicacies at their doorstep for free. Such type of promotion not only creates loyalty but also increase popularity.

2) Create a Fun aspect for Diners

Games add a new dimension for keeping guests in their seats longer if they want something different than food. Suppose if you wish to lure family at your establishment then you can offer tabletop gaming tablets for kids as well as other family-friendly games for fun. So that next time when they plan for dining out then they will choose you.

3) Digitized Dining Experience

Service isn’t everything if it’s not catered as per way, no matter how much big brand you are in a food service business. For instance, if a customer doesn’t get preferred seats in a favorite restaurant then it may cause dissatisfaction and this is the scenario where customer switches. To overcome this, you can integrate a Table Reservation Interface in your website with a 3D layout feature, wherein customer can view the table location and availability before booking with no more hassle.

4) Partnering with the Trends

Registering with the popular food apps, potential customers can get you in a blink of an eye if they are looking for restaurants in the immediate vicinity. Furthermore, you can edge over rivals because as a customer enjoys the service, he can give positive reviews and ratings on the same app which lure more customers at your door.

5) Memorable In-Restaurant Moments

Deploying Digital Menu Software onto screens, you can provide dynamic content such as eye catchy graphics of food items during order processing which not only grabs your customer attention but retains them by showing images of happy customers in a video format.

In the end, it would be right to say that with the smart approach in place, you will be able to effectively increase and retain your customer base which not only makes you a market leader but helps you to push your opponents in sidelines. And as a leading Restaurant Tech Provider, Coding Brains offer an array of services that helps you to manage and fasten your Food Business Operations.

So, if you are seeking any service related to Online Booking Platform, Mobile Dining App, Digital Menu Software or other Offshore IT Consulting Services, you can reach us at

Written By
Faiz Akhtar
Faiz Akhtar
Faiz is the Technical Content Writer for our company. He interacts with multiple different development teams in Coding Brains and writes amazing articles about new technology segments company is working on. Every now and then he interviews our clients and prepares video & audio feedback and case studies.